EDM Group unveils strategic partnership with India based Digitization services leader - CMC Limited
The EDM Group, the UK’s leading document management solutions provider, has announced a strategic partnership with CMC Limited, an India based leading end to end Digitization services provider. CMC is a subsidiary of the US$4 Billion TATA Consultancy services and the TATA Group – India’s largest private sector business group. The strategic relationship will see the two companies explore joint business development opportunities in the UK market.
The EDM Group delivers the full range of document services to some of the UK’s largest blue chip companies, including document conversion, online document hosting and document management systems. CMC, the IT software solution specialist within the TATA Group, will provide back-office technology support services to the EDM Group from its base in India, ultimately improving efficiency of the service and reducing costs for customers.
Sam Ferguson, the EDM Group’s chief executive, commented: “Document management is one significant area where companies can reap the cost-benefits from off-shoring without moving crucial customer contact centres abroad – which in many cases has proved to be a failure. We believe this will be a huge area of growth for the EDM Group and we are very pleased to be working in collaboration with an organisation that has the reputation and established credibility of the TATA Group.”
R. Ramanan, Managing Director and CEO of CMC Limited added: “ We see significant opportunity in the end to end Document management and Digitization services market in the UK. The synergies between EDM and CMC leveraging a unique global delivery model will bring considerable value and significant cost savings to our customers”
