Hiring a technical writing company for help with a brochure, manual or even a technical article is a smart move. But, the question that plagues most first timers when it comes to hiring the technical writing services of a company, especially in a country other than your own, like India, is how do I protect my interests and make sure that I’m not taken for a ride. The first step is to make a list of technical writing companies that you think are good. And the best way to do this is to visit their websites and scrutinize them for their expertise in the field and styles of writing that they’re capable of. And once you’ve found a technical writing service that you like, then it’s time for the next move.
A lot depends on the kind of questions that you ask the technical content writing services. One of the best ways to protect yourself when hiring any technical writing services in India is to ask a lot of intelligent questions. They can give you valuable insight into the area of expertise and policies of the technical writing companies. You can either ask these questions over the telephone or e-mail them to the company.
This process of interviewing the technical content writing service is very important because it can clarify a lot of your doubts a swell as provide you with information about the technical writer and his or her level of expertise. Also, you can get a preview of how it will be like to work with the technical writing company. Also, it will help you decide whether the technical writing service that you wish to hire has a direct marketing mindset, i.e. if their policies include principles of direct marketing.
Some of the questions that you should ask are:
What kind of experience do they have in writing, in your field?
What kind of assignments have they been handling so far?
How long will they take to write the technical content?
What are their policies and attitude to any revisions of the written technical content that you might ask for?
Will your technical content be kept confidential and your privacy maintained?
Also, check for the level of expertise and the kind of writing that they have done so far. It would be helpful if you can get some samples from them so that you can compare and make your decision. You can talk to their earlier clients to get a better idea of what the technical writing company is like. Also, remember that a technical writing company that has written different kinds of tech content (white papers, e-books, manuals, technical documentation, etc.), for a variety of industries will be a better choice than an inexperienced one. Once you’ve decided on which the technical writing service to hire, then draw up a written agreement that specifies the terms and conditions of the contract. If the technical writing service refuses to do so, then find a new one.
And last but not the least, it's a smart idea to visit the office of the writing service company in person and go through your project ideas with them. This is helpful for you as well as them since it gives them a clearer idea of what you expect from them. However, if you feel that the meeting is unsatisfactory, you can then back out. So, though this might seem like a lot of work, following these steps will ensure that the technical content writing service that you’ll eventually hire will deliver. Anyway, when you’re spending so much money, it’s only just that you get your money’s worth, even if it seems like a lot of work.
We specialize in creating easy-to-understand Software documentation, Technical manuals, Service and Installation guides, White paper, online demos and Web Content that can enhance the image of your organization. To know more about our services please feel free to visit us at technicalwriting.co.in or email us at
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