Internal Help Desk - L1 - VOICE Support (Windows)
* Answer Service Desk Calls for Bank of NewYork Mellon Internal end user.
* Provide Level 1 Support in resolving password related issues.
* Resolving customer queries.
* Meet established OLA and SLA for Call Handling .
Desired Candidate Profile
* Excellent Communication Skills ( Written and Verbal).
* Customer Handling Skills.
* Experience in handling Windows- Support would be plus.
* Good analytical skills
* Willingness to work in night shift ( rotational).
* Ability and willingness to learn quickly in a fast pace environment.
* Qualification BSc. BCom and B.A (only non- Engineers)
We would be interested in meeting the prospective candidates on 22-September -2007 ( Saturday)
Time Slot - 10:30 AM to 12:30 PM.
Please confirm the timing and also carry hard copy of your resume.
Our address: i Nautix Technologies India (P) Ltd, Tidel Park, 10th Floor, Canal Bank Road, Taramani, Chennai - 600 113.
Contact Person Mr. INDER (Mobile no - 99412-36756)
Also please carry a hard copy of your resume. & this email.
Company Profile
iNautix, an affiliate of Bank of New York Mellon Corporation & Pershing LLC , is firmly focused on the financial services industry. Through our products and services we offer global technology solutions to a wide range of financial institutions. Our products are recognized for their reliability, performance, response time, user friendliness, and technical support.
Our development center in Chennai is a world-class facility and is staffed by a team of 1600 highly motivated technology professionals. We started our operations in June 2000 and today we have grown to 1600 software professionals and our target is to have around 2100 professionals on board Dec by 2007.
Pershing LLC is a leading global provider of clearing and financial services outsourcing solutions to more than 1100 institutional and retail financial organizations and investment advisors who collectively represent 5 million individual investors. Pershing LLC is a part of BNY Securities Group and a subsidiary of Bank of New York Mellon Corporation.
Bank of New York Mellon Corporation is a global leader in securities servicing for issuers, investors, and financial intermediaries. The Bank of New York Mellon Corporation plays an integral role in the infrastructure of the capital markets, servicing securities in more than 100 markets worldwide. Its primary businesses include securities servicing and global payment services, private client services and asset management, corporate banking, global market services, and retail banking.
To meet our manpower requirements, we are looking for bright, technology driven, highly communicative and team oriented associates, to be part of our expanding family.
Website:
http://www.inautix.co.inExecutive Name: INDERJEET SINGH ( INDER)
Address:
iNautix Technologies India PvtLtd
10th FLoor, C-Wing, North Block
Tidel Park, 4, Canal Bank Road
Taramani
Chennai - Tamilnadu ,INDI 600113
Telephone 91-044-22546000
