Finding the right business phone distributor can be a lot like dating. Inevitably, you will go through your fair share of undesirable suitors before finding the right one. Not only that, the process itself will be well beyond nerve wracking for most. Long after you have decided that one or another retailer or wholesaler is not the one who you should entrust your business to, you will still likely be getting phone calls from them. Still, just like dating, eventually you will find that special someone. The business phone retailer or wholesaler you go with will provide you with everything you need while making you feel comfortable and at ease with your business relationship. This company will take your company's business phone system needs, budget and time constraints into consideration and come up with a plan for outfitting you with a system that will exceed your expectations.
The first business phone system I purchased was, to say the least, not what my business situation called for. I was told several times, however, that I was getting "a deal". It's amazing how people will make a purchase based on the ascertation that they might be saving some money. It is as though the very act of saving money makes you forget the purpose of your purchase. This business phone system was barely able to handle our call volume, wasn't expandable and didn't possess the functionality I needed. My second experience wasn't much better. I got a substantially better phone system, but later found out I had been raked over hot coals in terms of price. Finally, on my third business phone system purchase, I found a wholesaler who treated me fairly, answered all my questions, and steered me toward the equipment I needed, not the equipment he needed to sell.
His prices were competitive and I knew I had found someone I could trust. That was in 1986. I have since made four more large scale purchases. For those purchasing business phone systems for the first time, let me suggest that they do their homework and make sure that the level of customer service they receive is commensurate with what they expect.
Hang in there...you'll find the right one.
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