Part of an integrated and connected digital primary care pathway to engage patients and build practices
Oxfordshire, 10th May, 2016 – Medelinked, the global online health platform that empowers healthcare engagement and management, now features a ‘Request an Appointment’ button integrated as part of the Medelinked platform and mobile health app for PC, Mac, Android and iOS.
‘Request an Appointment’ is a further way for people to take control of their health, taking time, complexity and inconvenience out of the booking process for the patients. For healthcare professionals, integration of ‘Request an Appointment’ removes a key barrier to gaining and retaining patients and builds the quality of patient relationships, service and care levels offered by practices in the Medelinked Global Personal Health Network.
Using ‘Request an Appointment’ couldn’t be simpler
Using ‘Request an Appointment’ couldn’t be simpler. First, the user selects a provider from the extensive databases provided by the Medelinked Global Personal Health Network and clicks on calendar, selecting date and time for the booking and submits the request. The doctor or other health professional views the request in their Medelinked Portal and once confirmed the appointment is displayed in both the user’s personal timeline and Medelinked Portal.
According to Medelinked CEO, Ian Gallifant: ”‘Request an Appointment’ removes instantly the patient frustration involved in endless telephone dialling at inconvenient times to try and obtain an appointment and offers a much more effective and efficient way for doctors and healthcare to schedule consultations. It also forms a seamless part of an effective, efficient and coherent digital primary care pathway from initial diagnosis through to treatment.”
Smoothing the Primary Care Pathway
Based on the medical symptoms entered into the Medelinked Symptom Checker the patient is given possible diagnoses for the problem they may have. It then directs them to more medical information, lists the appropriate doctor for the patient to contact for further clarification before using the ‘Request an Appointment’ button to secure a consultation.
Medelinked also enables the patient to use features such as Medelinked Snapshot and Medelinked Timeline to ensure the doctor is fully informed of their health state before any face-to-face or virtual consultation.
Medelinked also enables doctors and healthcare professionals to engage securely with their patients and clients at any stage in the Primary Care Pathway via secure email, voice, text, video and instant messaging. This gives them real time interaction for faster and more effective consultations, recommendations and review as well as preventing unnecessary appointments that could be dealt with remotely.
Further enhancing Medelinked’s capabilities
The ‘Request an Appointment’ button further enhances the capabilities of Medelinked, where individuals are able to create a health profile online that is secure and connect and share their health record with their network of trusted health partners and providers (including doctors, dentists, physiotherapists, trainers, insurers and clinical researchers).
Examples of the type of health information that can be sent to and received from a Medelinked account include medical reports, consultation notes, blood results, x-rays, scans etc.
Health records may be displayed by Medelinked Health Snapshot, which can be displayed on a PC, Apple Mac or any iOS or Android tablet or smartphone, enables both doctor and patient to use the Medelinked Partner Health Portal to be partners in health management.
Medelinked Health Snapshot supplies an easy and quick to read and interpret single common graphical view crucial to supporting current health state information numbers such as: blood glucose and cholesterol levels; calorie intake; weight; waist size; exercise levels and blood pressure as well as featuring contacts details and space for the patient to describe their symptoms and wellness.
Rapid overview of patient or client history and real time interaction
Medelinked Personal Health Timeline allows doctors and healthcare professionals to get a rapid overview of their patient or client’s history - including appointments, medical reports, records, messages, x-rays and DICOM scans. All are presented in a simple, clear, linear and familiar social timeline manner increasing the time doctors and healthcare professional have to focus on their patients and clients.
As part of connecting, communicating and collaborating securely in real time with all of their patients and clients that have a Medelinked health account doctors and health professionals can also receive documents and health partner share requests from existing Medelinked patient and client members, enabling them to connect into their network.
