SandSIV, a leading provider of end-to-end Customer Experience Management SaaS solutions (CXM), today announced that it has achieved Gold Partner status in Oracle PartnerNetwork (OPN). By attaining Gold Level membership, Oracle has recognized SandSIV for its commitment to establish Oracle related knowledge in delivering easy to use, self-managed CXM SaaS solutions combined with emerging big data technologies and for uniquely addressing the challenges of joint customers to move, manage, and mobilize the ever-increasing amount of Voice of the Customer (VOC) data across the organization for consumption faster and easier than previously possible.
The SandSIV VOC HUB™ offers a broad feature set and uses a cloud-based platform for Oracle Sales Cloud users. Using the end-to-end CXM SaaS solution from SandSIV, organisations are able to receive multi-source (multi-channel) input from clients, analyse and categorize the information by issue and sentiment, and take deep dive analysis to uncover root cause or correlations among entities, issues or circumstances.
"SandSIV's modular enterprise software solution was built from the outset to collect, store, analyse and act upon all forms of customer feedback - direct, indirect and inferred. At its heart is a scalable big data platform that connects with purpose-built advanced analytics, as well as cross-channel & multi language surveying and reporting toolsets. We are excited to integrate our platform with Oracle Sales Cloud and look forward to providing the best of breath CX technology to Oracle customers " said Luca Esposito, EMEA Sales Director at SandSIV.
With its Gold status, SandSIV receives the benefit of being able to start developing specializations that will allow them to grow their business, increase their expertise, reach higher levels of customer retention, and create differentiation in the marketplace. Gold members also become eligible to resell all Oracle Technology products and can apply to resell Oracle Applications and Industry Solutions. In addition, they receive access to Oracle account representatives and My Oracle Support updates for all products, discounts on training, limited free assessment/exam vouchers, reduced rates on the purchase of Oracle licenses for internal use, discounts on advances customer services and more. For more information about the benefits of becoming an OPN Gold level partner, please visit:
http://www.oracle.com/us/partnerships/index.htm
