With attention being focused on compliance to regulations such as Sarbanes-Oxley and HIPAA, there has been no cost-effective method for secure remote retrieval of call detail records (CDRs) from the buffer devices attached to telecom switches, and corporations either had to confront exorbitant costs to attain secure retrieval or risk unauthorized use or theft of CDRs.
By partnering with Western Telematic, Incorporated (WTI) of Irvine, California, TelSoft Solutions has incorporated the new NetLinkTM II Secure Call Accounting Buffer to ensure complete security when remotely extracting and transferring CDRs - eliminating the need for added equipment, software, or secure network connections.
"Enterprises who need to track Telecom expenses from multiple locations no longer need to worry about insecure call detail record data retrieval from remote switching locations, or the need for highly expensive solutions to make them secure," said Don Simons, CEO of TelSoft Solutions. "This is especially important for security-conscious organizations such as financial institutions and health-care organizations, who not only need to keep data secure from unauthorized users, but must also adhere to stringent regulations regarding proper recipients of data. With the addition of NetLink II to our call accounting software it is now possible to securely retrieve call detail records right over the Internet."
Telsoft's MegaCall system tracks call activity generated by any type and any number of PBXs from call record source to assignment of accountability. It analyzes call activity for an entire enterprise from a single web-enabled centralized system. All information is collected in real-time and is immediately available for viewing and reporting -- an essential support for telecom expense management throughout the enterprise.
NetLink II is the latest in the line of WTI's best-selling PollCat PBX data recorders, the first of its kind to offer Secure FTP (SFTP) for Call Detail Record transfer and Secure Shell (SSH) for user authentication. Prior to the introduction of NetLink II, remote secure retrieval of CDR data required hundreds of dollars of extra equipment per remote switching location, and much of the time the data had to be transmitted over a phone line or private network connection. Because of NetLink II's state-of-the-art security features, the extra equipment is no longer needed, and data can be transmitted right over the public Internet, greatly reducing connection costs.
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About the Author
Author, Karen Ritz, is Vice President of Business Development for TelSoft Solutions. More information can be found athttp://www.telsoft-solutions.com.
