CaliberPoint (a Subsidiary of Hexaware)
The job will involve 6 months of training period.
The Team Leader will have the following responsibilities.
� To identify project methodology and project specific training.
� To work in close coordination with project manager for understanding of project flow chart for creation of process and work flow maps for team members.
� Responsible for process wise break up of project(s) for job creation.
� Responsible for job allocation to supervisors.
� Responsible for balancing productivity and profitability.
� Responsible for preparation of weekly status reports to senior management.
� To understand and define client requirements in terms of accuracy and volumes and redefine process flow diagrams.
� To adhere to delivery schedule.
� To contribute to process improvement by proposing and implementing new ideas and initiatives.
� Responsible for mentoring and counseling of team members and escalating important concerns to project manager.
� To conduct periodic review of team members and send the reports to Human Capital Management.
� Responsible for maintaining quality standards with respect to volumes, turn around time and accuracy
Role of a Team Leader will involve general shift working.[8.30-5.30pm].However, some late sitting can be expected on certain days.
Date: 28th of September, 07
Time: 9:00 am to 11.00 am
Venue: Caliber Point Business Solutions Ltd.
You need to get 2 copies of your photograph and latest copy of your resume along with you.
Please confirm your interest in the above opening by sending a response to this mail with your name, engineering specialization and engineering aggregate percentage in the subject line.
P.S: You need to bring a copy of this mail to appear for the test.
About Company
Caliber Point Business Solutions Ltd. is the wholly owned BPO subsidiary of Hexaware Technologies Ltd. We are currently staffed at 1200+ people across Navi Mumbai (Mahape) and Chennai. Ranked 12th in the NASSCOM Top 20 IT Software & Services Exporters from India, Caliber Point leverages on a strong Technology legacy from its parent organization. We have also been ranked among the Top 50 Best Managed Global Outsourcing Vendors 2006 in The Black Book of Outsourcing by Scott Wilson & Doug Brown.
Additional Information
Experience: 0 - 1 years
Education: B.E/B.Tech
Job Category: Call Centre, BPO, Customer Service
Job Location: Mumbai
Key Skills: "Team Leader"
Job Ref code: Engg-TL
Industry: IT Enabled Services
http://jobs.monsterindia.com/details/4045301.html
