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[Stephen Taylor]

 Service-Oriented Architecture—What Is It, and How Do We Get One? - Jim Phelps and Brian Busby, EDUCAUSE Quarterly

Everyone involved in information technology (IT) at higher education institutions around the world has likely heard of service-oriented architecture (SOA). Most of us have been contacted by vendors selling SOA solutions. But what is SOA, how does it work, and how might our schools benefit from it? The Division of Information Technology (DoIT) at the University of Wisconsin–Madison (UW–Madison) spends a significant portion of its budget on integration and interfaces. We are fast approaching a point at which there are so many interfaces and customizations to our applications that we will not be able to upgrade the systems or make changes. DoIT began considering transitioning to an SOA model because of the growing burden of managing multiple interfaces and communication protocols among complex enterprise systems.

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