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Title: Griping Online? Comcast Hears You and Talks Back Post by: Taniya on July 25, 2008, 11:08:15 AM Griping Online? Comcast Hears You and Talks Back
Some customers like the company’s responses to online criticism; others say it’s an eerie version of “Big Brother.” http://www.nytimes.com/2008/07/25/technology/25comcast.html?partner=rssnyt&emc=rss |