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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] => BPO & Call Centers => Topic started by: Hellraiser on May 21, 2008, 02:35:53 PM



Title: Dell Recruits Freshers
Post by: Hellraiser on May 21, 2008, 02:35:53 PM
Accountabilities:
Field inbound customer calls.
Focuses on delivering a positive customer experience according to Dell standards.
Responsible for pre-sales and/or post-sales service to customers.
Facilitate customer order fulfillment
Monitor and track issues to ensure accurate resolution.
Review and distribute pertinent cross-functional information.
Liaise between customer and Dell.
Provide direct advice and guidance for customers
Should be willing to work in night shifts
Contact: Pratik 9885964065
http://jobs.monsterindia.com/details/4527119.html