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Title: A modest proposal to fix Dell's customer service Post by: Shrey on May 09, 2008, 11:00:25 AM A modest proposal to fix Dell's customer service
A former leader in its field, customer satisfaction ranking now lags behind most competitors. Here are some suggestions. http://www.news.com/8301-10784_3-9939821-7.html?part=rss&subj=news&tag=2547-1_3-0-20 |