|
Title: Dell International Services - ( 1 Yr Exp) Post by: Hellraiser on July 25, 2007, 08:11:53 PM Analyses customer application management requirements to determine appropriate solutions. Designs, authors, tests, documents and debugs application packages based on system and customer requirements
Principal Accountabilities Maintains packaging, QA and verification workflows, lessons learned logs and other centralised documentation Conducts mentoring and training Designs, authors, tests, documents and debugs application packages according to the customer's standards, policies and procedures. Creates application packaging test and development environments Defines corporate packaging standards and strategies Provides technical pre-sales presentations and general packaging consultancy Provides metrics and reports to customers and management Scope Verifies applications as per customer requirements. Creates documentation on all verification work. Complexity Follows standard practices and procedures. Duties and tasks are routine and standardized. Verifies applications Manages work tasks based on input from team leads. Desired Profile Knowledge and Skills Basic knowledge of operating system, scripting languages Managerial Responsibility No No. of years Experience 1-2 years of Desktop Support Experience or relevant educational qualification. Email [email protected] |