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Title: IBS Software Services Pvt.Ltd Post by: Tina on November 25, 2007, 07:05:19 PM Application Support Engineer
Experience:0 - 1 Years Education:UG - B.Sc - Maths, Physics Industry Type:IT-Software/ Software Services Functional Area:ITES/BPO/KPO, Customer Service, Ops. Job Description:- Monitoring the production system and environment on a continual basis, prepare statistics and raise alerts in case of issues Documenting and reporting the monitoring details on a timely basis Prepare SLA reports on a daily basis Support the team in analyzing and recreating the issues reported by customers Interact with overseas customers to help report and analyze issues Work as part of 24X7 support team, have to be ready to work in flexible timings including night and public holidays Desired Candidate Profile:- Strong knowledge in using computers Strong knowledge in MSOffice/Open office Basic concepts of programming Strong analyticalskills Good communication skills (Oral & written) Good interpersonal skills Call centre experience would be an added advantage Contact Details Website: http://www.ibsplc.com Executive Name:Human Resources... Address: IBS Software Services PvtLtd 521-524 NIla Technopark Campus Trivandrum - Kerala ,INDI 695 581 Telephone:91-471-2700080 |