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Title: Sutherland Global Services Inc Technical Support Executive Post by: Vatsal on July 16, 2007, 09:36:32 AM Designation Technical Support Executive - Voice process Job Description Roles and Responsibilities 1. Involves interaction with customers using internet or any other voice based facilities and building a good relationship such as to retain them by providing quality service. 2. Updating them with the latest information on a product or a service and assisting them with their queries. Desired Profile Job Profile: 1. Should have completed BE/B.Tech/ UG (Any) 2. Should have good knowledge in Hardware, Networking and Operating Systems. 3. Excellent Oral and written communication skills are must. 4. Good analytical skills and flexible to work in Night shifts. http://corp.naukri.com/mynaukri/mn_newminnernew.php?filename=140707000735 |