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Title: Report Critical Of Telecom's Online Customer Service Post by: Sarah on September 07, 2007, 05:19:48 PM Report Critical Of Telecom's Online Customer Service
The nation's telecom providers are failing to provide customers with a full range of online customer service capabilities, according to an industry survey. http://www.informationweek.com/management/showArticle.jhtml?articleID=201804776&cid=RSSfeed_TechWeb |