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Title: Call centers put accent on speech recognition Post by: Shrey on August 23, 2007, 08:10:40 PM Call centers put accent on speech recognition
Talking machines, especially those with the sound of home, may be gaining an edge over offshore operators. http://news.com.com/Call+centers+put+accent+on+speech+recognition/2100-1014_3-6204115.html?part=rss&tag=2547-1_3-0-20&subj=news |