|
Title: Yahoo Surpasses Google In Customer Satisfaction Survey Post by: Sarah on August 15, 2007, 03:39:24 AM Yahoo Surpasses Google In Customer Satisfaction Survey
Diminishing satisfaction with Google may be the result of Google's failure to communicate effectively about changes to its services, analysts suggest. http://www.informationweek.com/research/showArticle.jhtml?articleID=201800197&cid=RSSfeed_TechWeb |