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Title: Neotel selects Ontology Intelligent 360 for service management Post by: RealWire on May 22, 2012, 09:18:21 PM Semantic-search provider to align services data in OSS/BSS
London, UK and Dublin, Ireland - May 22, 2012: Today, at TM Forum Management World, Ontology Systems (www.ontology.com), the semantic search provider for enterprise data alignment, today announced Neotel, South Africa's first converged telecommunications network operator, has extended its use of Ontology Systems to deliver Ontology Intelligent 360 for an aligned view of services. Built from underlying OSS/BSS data, the solution will help improve customer experience, reduce billing and provisioning errors and reduce cost by freeing up stranded assets. Phinda Ncala, Neotel’s CIO commented: “Ontology has already proved a valuable tool for Neotel and we are pleased to extend our use of Ontology to help improve our service management. The SaaS deployment option provides Neotel with a low monthly cost and we are looking forward to this solution helping us to recognise even more benefits for our business and customers.” Benedict Enweani, CEO and founder of Ontology Systems, added: “Ontology’s semantic-search approach to align OSS/BSS data is unique in the Telco industry and we are delighted that Neotel has extended the use of the powerful search and align capability of Ontology.” Neotel is an existing customer of Ontology Systems using the sematic-search application to align and unify data across Neotel’s enterprise IT infrastructure. See here for press release: http://www.ontology.com/media-center/news-releases/neotel-selects-ontology.aspx |