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Server Tags, Log File Data Collection and Tiered Pricing Bring Miss Nothing Data Capabilities to Businesses of all Sizes

NEW YORK, NY – August 15, 2011 – AppFirst, the next generation application problem resolution system offering the highest data fidelity in the application performance monitoring market, today unveiled a host of new features and pricing changes in response to customers’ needs.  Server tags and log file data access extend the flexibility of AppFirst’s Miss Nothing Data collection technology, while tiered pricing delivers four distinct offerings to support a wide range of requirements.  The new version moves into production today, and pricing options are available immediately.




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“Creating a tiered pricing structure allows us to deliver solutions for businesses of all shapes and sizes,” said David Roth, CEO of AppFirst.  “At the same time, we continue to add new features that allow application architects and DevOps to offer the absolute best application performance and reliability to their customers.”

Log File Data and Server Tags
AppFirst now automatically collects log file data that can be correlated with the company’s miss nothing data collection, along with other data sources such as Nagios and the Windows Performance Counter data.  Users simply select which log files to collect, and the output can be viewed in AppFirst's application log viewer. 

The addition of server tags gives architects and DevOps a simple way to group similar servers into logical clusters for easier visualization and management.  For example, production servers may need to be managed differently than quality assurance servers.  The ability to tag servers and quickly set different alert thresholds for each group simplifies server performance management and delivers a powerful, proactive way to troubleshoot issues related to server utilization, server performance and configuration.

“As the number of servers in an organization grows, being able to organize them into related functions, while also easily setting individual thresholds based on use, is critical,” says AppFirst customer Andy Piggott, managing director for Software as a Service provider Incutio.  "Our DevOps team would spend hours identifying log lines from applications following a system event. But with AppFirst, the relevant log data is already presented for analysis along with the event we are investigating, which saves us many man-hours per investigation."

Other feature enhancements, including user-friendly host names and international SMS alerts, have also been added by AppFirst, as well as support for Fedora 14, CentOS 5.6 and 6.0, and Debian 6.0. 
 
Four-Tier Pricing Structure
AppFirst has established four offerings for customers to choose from depending on their size and needs.  Small companies can take advantage of the “Three for Free” Developer program, which includes all the power of AppFirst with one week of data retention for three or fewer servers. The new Standard option, for .75 cents per server per hour (equivalent to $5.40 per server per month), is specifically designed for users who want to focus on monitoring and alerts.  The Standard option offers capabilities including:
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Consolidated view of all servers

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The new server tagging feature

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Ability to create and manage applications

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Unlimited alerts on 20+ resources

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Cloud provider management

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Nagios/Windows Performance Counters data collection

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API access

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30-day data retention

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Email support

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iPhone/iPad/Android app


For customers who need monitor/alert capabilities, as well as troubleshooting and problem resolution capabilities, the Professional version, offered at a usage rate of 2.5 cents an hour or a bundled price of $49 a month, includes all Standard plan features as well as:
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Root Cause Wizard for intuitively resolving issues

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The new Log file data collection feature

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Multiple graph comparisons with different time frames

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Visual server network connections

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Data correlation from multiple sources:
- Miss Nothing Data
- Log files
- Nagios plug-ins
- Windows Performance Counters

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One-year data retention

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Email/phone support


The company also offers custom plans for users requiring a Private Cloud for monitoring, management and problem resolution of their own private cloud.