Internal Help Desk - L1 - VOICE Support (Windows)
Answer Service Desk Calls for Bank of NewYork Mellon Internal end user.
Provide Level 1 Support in resolving password related issues.
Resolving customer queries.
Meet established OLA and SLA for Call Handling .
Desired Profile
Excellent Communication Skills ( Written and Verbal).
Customer Handling Skills.
Experience in handling Windows- Support would be plus.
Good analytical skills
Willingness to work in night shift ( rotational).
Ability and willingness to learn quickly in a fast pace environment.
Qualification BSc. BCom and B.A (only non- Engineers)
Walk- In- Interviews conducted on all Week -days ( MONDAY to FRIDAY)
Time Slot - 11:30 AM to 8:00 PM.
Please confirm the timing and also carry hard copy of your resume.
Our address: i Nautix Technologies India (P) Ltd,
8th Floor, Ascendas International IT Park, Canal Bank Road, Taramani, Chennai - 600 113.
Contact Person: Mr. INDER (Mobile no - 99412-36756)
Experience 0 - 2
Industry Type BPO/ITES /CRM/Transcription
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - B.A - Any Specialization;B.B.A - Management;B.Com - Commerce;B.Ed - Education;B.Sc - Any Specialization;BHM - Hotel Management;Diploma - Any Specialization
PG - Post Graduation Not Required
Keywords Call center, Customer support Associate, Tele calling, Inbound, Technical Support, US Shift, Process Officers, Voice, BPO, Fresher, Customer Support executive, Customer Service Officer, Executive, Voice Support, telecaller
Contact INDERJEET SINGH ( INDER)
iNautix Technologies India PvtLtd
10th FLoor, C-Wing, North Block
Tidel Park, 4, Canal Bank Road
Taramani
Chennai - Tamilnadu ,INDI 600113