TeamUltra to demonstrate latest ServiceNow SIAM, Admin & Support and Rapid Implementation solutions at NowForum

Platinum sponsor’s customer Royal Mail Group to present SIAM case study on managing multiple suppliers

Berkshire, ENGLAND, 6th October, 2015: TeamUltra (www.teamultra.net) today announced it will be a Platinum Sponsor at ServiceNow’s NowForum. TeamUltra will be demonstrating its full range of ServiceNow solutions including Gamification, Service Integration and Management (SIAM), Admin & Support and rapid implementation services. Additionally, TeamUltra customer Royal Mail Group, will be presenting a case study looking at the deployment of a SIAM model for managing multiple suppliers.

Mike Beale, Managing Director of TeamUltra said, “NowForum is an important channel for anyone interested in Service Management to understand why it is no longer considered just for IT. It is now a discipline for every service domain across the enterprise from IT, finance and marketing to operations, legal and facilities. We are delighted to be a Platinum sponsor at this year’s event where customers can find out practical ideas for managing ‘Everything as a Service’.”

TeamUltra customer, Royal Mail Group will be presenting a case study looking at their deployment of a SIAM model that enables more complex end to end service provision using multiple suppliers. This is a cornerstone of their IT Strategy where technology is accountable for the IT Services delivered to customers.

Beale added, “SIAM represents a major opportunity to break free from underperforming single vendor outsourcing approaches. A robust SIAM framework allows customers to leverage ServiceNow for real end-to-end visibility, reporting and accountability for the services delivered by multiple external providers. It enables SLAs and standards to be effectively monitored and raised across all external service providers in a consistent and proactive manner.”

The third NowForum is taking place at the ExCeL centre in London on 15th October where ServiceNow will provide an extensive update on its Enterprise Service Management strategy. Keynotes include ServiceNow CEO Frank Slootman and founder Fred Luddy discussing their vision for ‘Everything as a Service’ and why today’s modern enterprise can no longer sustain a competitive advantage running their businesses on manual processes based on email and spreadsheets.

NowForum will clearly demonstrate how ServiceNow can help service management professionals from all corners of the enterprise define, deliver, assure and manage Everything as a Service.