InterSystems provides first integrated system to support acute, community and social care

Eton, UK – 3rd July 2009 – InterSystems Corporation yesterday announced that the States of Jersey Health and Social Services Department has selected InterSystems TrakCare™ to facilitate an island-wide Integrated Care Record supporting its acute, community, mental health and social care services. Key deliverables within the first phase of this project include the TrakCare Patient Administration System, Maternity, Accident and Emergency, Theatres modules and Mental Health Law Administration. Pharmacy will be provided by InterSystems’ partner, JAC.

Having secured funding to complete the initial ‘foundation’ phase of the project, the Jersey Health and Social Services Department will now start exploring ways to raise the capital to embark on the next phase, in which the Integrated Care Record will be extended to support TrakCare Order Communications and Results Reporting, Community, Adult Social Care, Care Planning and Care Pathways. Electronic prescribing will be provided by JAC.

The scope of the project also includes integrating data from 15 different departmental systems, including Laboratory, Radiology and PACS, and the existing Child Health application using InterSystems’ rapid integration platform, Ensemble™, which is an integral part of the TrakCare solution.

When completed, Jersey’s Integrated Care Record will be one of the first in the UK to allow its Health and Social Services Department to provide full support for all patients wherever and whenever they need care.

A growing elderly population, combined with the need to sustain more complex and diverse treatments, were key drivers in the Health and Social Services Department decision to invest in a truly Integrated Care Record. Implementing TrakCare will allow for the creation of a single patient index for all the island’s residents and facilitate better communication between care providers across all sectors. Giving all support staff access to a single, integrated record will ensure they always work with the most up-to-date and comprehensive patient information, thereby improving decision making and enhancing the standard of care.

Future options being discussed include Jersey working with the island’s independent Primary Care doctors to provide them with access to the central TrakCare Patient Master Index, and to enable their use of the TrakCare Electronic Patient Record Summaries, Referrals, Scheduling, Results Reporting, and Order Communications. 

Commenting on the integrated system, Mike Pollard, Chief Executive, Jersey Health and Services Department said: “We chose TrakCare after a rigorous evaluation and procurement process and are confident it will provide the foundation we need to ensure our health service benefits from the very latest in information technology. The fact that TrakCare will provide us with a single, integrated record that extends beyond the acute environment and across all our departments really attracted us to the solution, and I am delighted that we have secured the necessary funding to complete the initial phase. Its deployment will lead to improved data quality and provide far better support to all our professional staff, enabling them to offer a far superior service to our patients, wherever they are operating.”

Graham Frost, Managing Director Northern Europe, InterSystems said, “We are pleased to support States of Jersey in this phased delivery of a fully integrated, single healthcare solution that will bring many benefits to both patients and clinicians. The provision of citizen’s healthcare records at any point of care on the island is the holy grail that most large healthcare organisations are seeking and now Jersey will be at the forefront of illustrating how this can be achieved and delivered rapidly. TrakCare is an advanced Web-based healthcare information system that rapidly delivers the benefits of an Integrated Care Record since its application modules seamlessly connect with existing legacy systems and other best of breed applications. It has the flexibility to provide a complete, enterprise-wide clinical and administrative solution that supports users throughout the care continuum.”

TrakCare is currently used by leading hospitals, community care facilities, laboratories, and governments in 25 countries worldwide.