London – November 24, 2009 – Attenda Limited, the Always On Managed Services company, today announced the launch of Affinity Service for SAP customers, a partnership with Bluefin Solutions to deliver end to end operational service and support for business critical SAP systems.

Affinity is a new Service from Attenda & Bluefin in partnership, to provide end-to-end Service Levels across all SAP business processes, delivering best of breed support without the overheads and costs usually associated with traditional IT support. Affinity is being launched at the SAP UK & Ireland User Group Conference, Manchester Central, 23rd-24th November.

Bluefin Solutions is the UK’s largest dedicated SAP Consultancy and SAP Service Partner, delivering end to end SAP consultancy and 24 x 7 global support. Attenda, a fully certified SAP Hosting Provider, specialises in the provision of SAP managed services, undertaking the operational responsibility and management of SAP in a secure and robust data centre environment, conducting all of the routine monitoring and administration of SAP systems on a 24 x 7 basis to ensure that the applications are always available.

Commenting on the partnership with Attenda, Mark Buchanan, Support Service Director, Bluefin Solutions, comments, “Affinity Service provides a best of breed approach to ensure that our clients can get the very best out of their SAP investment through outstanding levels of operational service and support.”   

Affinity embraces the combined SAP experience of Attenda & Bluefin Solutions to provide a unique tailor-made service, covering the entire SAP landscape, with complete contract flexibility. It provides SAP clients with maximum value and flexibility by tailoring the service level to meet individual client requirements, with the benefit of a single engagement model, to continuously manage and maintain SAP business processes ensuring that they remain current, compliant and fully operational.

Simon Hansford, VP Service Strategy, Attenda, adds, “We are delighted to be partnering with Bluefin Solutions to launch Affinity for SAP. With the increasing complexity of enterprise software, the management and support of business operations and processes has become more complex and expensive.  Affinity addresses the market requirement for a simple service offering that eliminates the need for multiple service provider relationships, simplifies operations and increases service levels cost effectively.”