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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Symphony EYC Appoints Supply Chain Expert as New VP of Pre-Sales Consultancy
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on: Today at 08:45:48 AM
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May 24 2013, Symphony EYC, a global leader in delivering ROI for retailers and manufacturers using customer insights to drive execution, today announced the appointment of Don Brenchley as VP of pre-sales for both the European and International team.
Brenchley has more than 15 years of experience in the supply chain technology industry with E3 and JDA, where he led Strategic Services and was responsible for pre-sales. Prior to working in the technology sector, Brenchley worked directly in industry for Sainsbury’s, Safeway and leading CPG manufacturer Procter and Gamble, where he was responsible for customer services and a pioneer of collaborative supply chain relationships.
“Customers are always connected and informed,” says Brenchley. “As a result, shoppers are demanding the flexibility to obtain products on their terms at a time which suits them. One way for retailers and manufacturers to successfully fulfil this demand reliably and profitability is by leveraging customer insights to drive execution across their operations.
“Symphony EYC’s innovative customer analytics, combined with its proven marketing, merchandising and supply chain solutions make it uniquely positioned to help retailers and manufacturers win and is an exciting place to be right now.”
Graeme Cooksley, Head of Europe and International, Symphony EYC commented, “The retail sector has had to reinvent itself for a new generation of shopper, and this requires a different way of thinking. Don’s consultative and collaborative approach to working with retailers and manufacturers will help our clients reimagine their growth strategies and engage their customers.”
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / LONDON, UK, 24 May 2013 – City Lifeline, the central London colocation
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on: Today at 08:20:15 AM
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LONDON, UK, 24 May 2013 – City Lifeline, the central London colocation data centre, has today announced its new partnership with Goscomb Technologies to offer extended business grade network and hosting services to its customers based within Lifeline House.
Colocating within City Lifeline’s Central London data centre as a new carrier, Goscomb Technologies will provide both network and hosting services that will range from simple website hosting through to colocation and BGP IP/ data transit at a variety of speeds in the UK, Netherlands, France and the USA.
Goscomb Technologies will also offer City Lifeline’s customers a range of business level connectivity services that will include leased lines and Ethernet to provide a high speed and reliable internet connection at an affordable rate.
Roger Keenan, managing director of City Lifeline explains: “As a well-respected company, Goscomb came highly recommended to us by a current City Lifeline customer, who especially requested the company’s services. With its ability to tailor services to specific customer requirements, Goscomb offers City Lifeline the opportunity to continue delivering its high standard of service that will maintain our commitment to increasing connectivity and provision of data services for Silicon Roundabout.”
Dan Goscomb, CEO of Goscomb Technologies says: “Ensuring Central London remains a hub of tech expertise and development is key to the services we offer. It is crucial that all businesses have the best network and hosting services to move forward in today’s tough market. We are overwhelmed that Goscomb had been requested by a City Lifeline customer, and this partnership with a London data centre will help further secure our position in Central London and stimulate growth for the future.”
-ENDS-
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / MPayMe and First Data form Strategic Alliance to offer Mobile Payment...
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on: Today at 07:34:26 AM
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...using MPayMe's ZNAP Mobile Application London, May 24, 2013 – MPayMe, Ltd., a Hong Kong-based mobile solutions specialist, and First Data Corporation, a global leader in electronic commerce and payment processing, today announced a strategic alliance to offer mobile payment solutions in key markets in Asia Pacific. MPayMe and First Data will work exclusively together in Asia Pacific, and First Data will be the sole distributor and reseller of ZNAP across the region. MPayMe’s ZNAP is a mobile business and payment solution that uses QR codes to offer a secure, flexible, convenient and consistent experience across commerce channels: bill payment, mobile, online, printed advertising and in-store. MPayMe Logo This alliance will allow consumers to pay bills and buy goods without having to go to a kiosk or convenience store, or logon through a time-consuming online verification process. Consumers can make payments through a combination of credit/debit/prepaid, coupons and loyalty instruments all through one integrated application. ZNAP provides merchants a set of applications that provide deeper customer insight and intimacy, lowers the cost of marketing and increases relevance to support new merchant revenue without adding significant costs or additional infrastructure. In order to use ZNAP, users do not have to upgrade their phones and merchants don't have to fund new terminals or deploy cards or near field communication readers. “The combination of First Data’s proven transaction processing solutions with MPayMe’s innovative mobile business platform will position our combined offering as a convenient and seamless way to make payments for consumers and merchants in the Asia Pacific region,” said Marc Mathenz, senior vice president and head of Asia Pacific at First Data. Leveraging the growing demand for mobile business and mobile payment services in the region, under this relationship, First Data will utilize its sales force to bring this value-added solution as an enhanced market capability to its customers. “Our collaboration with First Data is truly a milestone for MPayMe,” said Alessandro Gadotti, group CEO of MPayMe, Ltd. “First Data has long been a global leader in payment processing and we are honoured to be their first mobile product alliance in the Asia Pacific region.” ZNAP is rolling out pilots across various regions beginning of July 2013 in UK, US, Indonesia, Thailand, Australia, Hong Kong and Japan and being widely available across the world by the beginning of 2014. More information is available at www.mpayme.com and www.znappay.com
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / CESG and Cellcrypt to Develop MIKEY-SAKKE Technology
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on: Yesterday at 07:49:18 AM
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Addressing the UK Government’s next Generation Secure VoiceLondon, UK – May 23rd, 2013: Cellcrypt ( www.cellcrypt.com), a leading provider of encrypted voice calling and messaging for smartphones and tablets, today announced that CESG and Cellcrypt are jointly developing a MIKEY-SAKKE technology solution for securing mobile communications. Multimedia Internet KEYing-Sakai-Kasahara Key Encryption (MIKEY-SAKKE) is a method of key exchange which, together with SIP and SRTP, provides a full set of standards in the public domain that can provide encryption, message authentication, integrity and replay protection for unicast and multicast applications, such as secure voice and messaging. MIKEY-SAKKE uses Identity-based Public Key Cryptography (IDPKC) to provide and distribute cryptographic trust without needing digital certificates or the expense and complexity of supporting a Public Key Infrastructure. CESG and Cellcrypt have entered into an agreement where Cellcrypt will develop a MIKEY-SAKKE technology demonstrator to allow a smartphone to call a landline phone (and vice versa) using the MIKEY-SAKKE key exchange mechanism, which is expected to be ready for demonstration in May 2013. A standard-based solution based on MIKEY-SAKKE offers the promise of highly scalable, secure calling and real-time messaging for private networks, such as UK Government. “Security solution providers need to stay nimble to address the evolving protection requirements of threat-aware customers,” said David Rivington, Cellcrypt CEO. “With this latest product development, Cellcrypt is adding a cutting-edge solution to its broad product offering and meeting the market need head-on.” Cellcrypt is committed to supporting MIKEY-SAKKE, the UK Government’s next generation secure voice standard. Products supporting a full MIKEY-SAKKE solution are planned for later this year.
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Fujitsu supports Start-Up Hub for the third time
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on: Yesterday at 06:58:34 AM
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12 start-ups given the opportunity to pitch their ideas at Conservative Party Conference London, 23 May 2013 - For the third year running Fujitsu is pleased to be supporting the Start-Up Hub at this year’s Conservative Party Conference. The national competition provides the opportunity for 12 new businesses to demonstrate their ideas and designs during the four day conference which runs from Sunday 29 September to Wednesday 2 October in Manchester. Prime Minister David Cameron has called on start-up business and entrepreneurs across the UK to get involved in the programme and win the opportunity to showcase their work in front of thousands of visitors. He said:”The Conservative Party believes that the small business and entrepreneurs are the lifeblood of the UK economy. To show our continued commitment to British enterprise and entrepreneurs I am pleased that the conservatives are once again running the Start-Up Hub at our conference. I support this initiative and encourage start-ups and entrepreneurs to apply.” Duncan Tait, CEO, Fujitsu UK & Ireland commented: “We are delighted to be supporting the Start-Up Hub initiative again. As one of the world’s largest ICT providers, Fujitsu works with hundreds of UK-based SMEs to help deliver the innovation and flexibility our customers need. Our own experience shows how close collaboration between big business and SMEs can really drive growth of UK plc.” Former 2012 winner, Mark Thompson from ACEON, said: “Showing our vision and ambition at the Start-Up Hub for our Solar Off Grid projects has started a project with the UN. Fantastic networking opportunity to launch our brand and product!” In order to win a chance to appear at the Start-Up Hub, ideas must be submitted to the Conservative Party before June 28h. Application is through the website at www.conservatives.com/startuphub. The winners will be chosen by a panel of experts, chaired by Damian Collins MP, and including leading business representatives from Fujitsu and the BVCA.
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / AppSense and Ultima Business Solutions Selected to Deliver Scania (Great Britain
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on: Yesterday at 06:24:45 AM
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Daresbury, UK – May 23, 2013 – AppSense, the people-centric computing company, in partnership with Ultima Business Solutions, the IT infrastructure and end user computing specialist, today announced Scania (GB) Limited has adopted the AppSense User Virtualization Platform (UVP) as part of an infrastructure refresh to their UK dealer system, to increase performance management, provide a consistent end user experience for its 1,200 UK based users and extend the value of their existing Citrix XenApp infrastructure.
The AppSense UVP will be used by Scania (GB) Limited, and franchised Scania dealers, to provide a consistent end-to-end user experience and increase performance and control of the company’s Citrix and Microsoft-based IT infrastructure. It will integrate Scania’s Citrix and Microsoft environments to create personalised workspaces for its employees, irrespective of their location or the device they are using. The AppSense UVP will also allow Scania’s IT team to maintain greater control over key computing resources such as CPU, memory, licencing, and storage. This will result in a consistent, high-quality user experience that also reduces infrastructure costs by maximising the number of users per server.
Scania (GB) Limited was looking for a partner to supply a fully-managed desktop infrastructure for both Scania owned and franchised dealers covering the UK. Scania’s existing infrastructure was aged and in need of replacing. Ultima Business Solutions Ltd, in partnership with AppSense, was selected to refresh the entire infrastructure; the key driver being to improve user experience with an efficient, consistent environment from the moment a user logs on, to the end of their session, each and every time.
Derek Brooks at Scania, said: “Ultima were selected as our preferred supplier to provide us with a new Citrix farm for our dealer network. One of the key deliverables of the solution was to cut down on user login time. By utilising technologies such as AppSense, we have seen a dramatic reduction in login times for the users of the system along with improved ease of user administration. The feedback from our users is the key to the success of the system and we have had users requesting access to the new system while in the pilot phase due to the performance increase we can now provide.”
John Armstrong, Project Manager at Ultima, added: “One of the key drivers for Scania’s system refresh project was to create an environment which provides a noticeable improved performance to users, with faster login times. AppSense has been crucial in allowing Ultima’s consultants to develop a solution which has cut log in times to less than half, as well as dynamically optimising applications to provide a swift and reliable user experience.”
Nick Lowe at AppSense, explained: “Providing a consistent user experience is essential to maintaining employees’ productivity. However, providing this while ensuring that physical and virtual desktops are well-managed, secure and flexible enough to meet the changing needs of an organisation can be a significant challenge. By adopting the AppSense UVP, Scania will overcome many of these day-to-day challenges, and will ultimately be empowered to protect its users’ service experience.”
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Getting closer to customers - Kcom shares customer service insight at Chief Wine
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on: Yesterday at 06:16:14 AM
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Kcom shares future of customer service insight at Chief Wine Office event
23 May 2013: Communications provider Kcom recently co-hosted a Chief Wine Officer Finance Industry Reception at the Andaz Hotel, London, to talk about innovation in customer experience.
Representatives from Barclays, UBS and the RAC attended the event along with other organisations from the retail, finance and insurance industries with discussions focusing on how the delivery of fantastic customer experience can inspire loyalty, create brand advocates and drive growth.
Mark Pritchard, Customer Experience specialist from Kcom, presented to 33 guests about the future of automation and its ability to enhance overall customer service strategy.
Mark said: “Consumers have high expectations when it comes to customer service, wanting to be able to contact a company in whatever way they choose, whenever they choose, and have their query resolved quickly by someone who has the knowledge to do so. To be able to deliver against that expectation, organisations need to join up their legacy systems and arm their contact centre agents with collaborative technologies; as a result, they’ll be better equipped to deal with customer queries quickly and efficiently, helping to improve customer retention and advocacy.”
The team from Kcom, alongside guest speakers from Quote Me Happy and Grapple, shared ideas on what it takes to deliver a truly great customer experience and how to make the most out of the customer service improvements that can be created through new communication channels.
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / University Hospital Southampton NHS Foundation Trust to extend...
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on: Yesterday at 06:10:20 AM
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...their installed systems using the Ascribe Health Application Platform to deliver their EPR
Like many of Ascribe’s customers, University Hospital Southampton NHS Foundation Trust (“UHS”) uses a number of Ascribe “best of breed” applications. The Trust has achieved good results over the years in departments where these solutions are installed, for example, Ascribe has enabled some clinical areas to go paperless.
UHS has enjoyed a high level of clinical engagement in their IT projects and have a record of success in delivering to their clinicians. The partnership with Ascribe gives UHS access to both Ascribe’s integration skills and the Ascribe Health Application Platform (“HAP”). This combination now gives UHS the capability of completing an Electronic Patient Record (“EPR”) with a common clinical data repository allowing the Trust to build intelligent care pathways across their organisation with complex decision support capabilities, and then analyse the data produced to improve clinical outcomes using Business Intelligence “BI” solutions.
Adrian Byrne Director of IT UHS said “We are migrating the existing solution set to a more open framework that will allow the future build of a full EPR around a clinical data repository. The move ensures no loss of investment already made.”
The partnership also allows for a number of clinical departmental modules developed with UHS over the years to be integrated as “apps” on the platform which will then be made available to the wider market. This will complete an exercise Ascribe started around two years ago to integrate all of their applications using their Health Application Platform to deliver a modular enterprise-wide EPR. Over fifty NHS customers are now using clinical solutions implemented on this platform.
Stephen Critchlow, CEO of Ascribe states, “Ascribe’s orders are up twenty-seven percent compared with this time last year and we believe this is because we have the appropriate offering for the NHS in the current climate. We are able to offer incremental upgrades for our customers to deliver specific cost and quality benefits without the need to make radical change to their installed systems with the end result being a complete enterprise wide EPR on a common platform.”
Users will benefit from a consistent set of configuration tools, that help to reduce training overheads and enable teams to perform local configurations much more quickly and cost-effectively. The flexibility of the platform enables third party clinical systems to be integrated with existing and new modular solutions, from both Ascribe and third parties, ensuring that their investment is future-proofed.
Patients will benefit directly as their episodic data is collated through a secure Clinical Data Repository to enable richer analysis and provide clinicians with data that will help them make more informed care pathway decisions.
Clinical risks are reduced when patient’s data is no longer trapped inside isolated applications. Ascribe’s HAP enables new workflows that speed up care analysis and provision, delivering a means to access clinical information from both Ascribe and third party IT solutions. This approach contributes to the Trust’s Strategic 2020 Vision and focus on improving quality; UHS is committed to providing excellence in healthcare, delivering value for taxpayers and ensuring excellent clinical outcomes.
Ascribe’s clinical technology has been operating successfully as major departmental systems at UHS for several years, including their PAS, Emergency Care and Electronic Patient Record (“EPR”) solution. Ascribe’s range of clinical solutions are already used concurrently by thousands of clinicians at UHS, and include Doctors Work List, Order Communications, Clinical Documents, Surgical Operations, Electronic Discharge Summaries, Endoscopy, Diabetes, Oncology and Maternity.
Ascribe believes that the HAP provides a strategic solution to the latest calls for innovation and service transformation outlined in The NHS England 2013-2014 business plan, ‘Putting Patients First’. The plan calls for cultural change and innovation to transform the way the NHS delivers high quality service at a time of enduring financial pressures.
“Our partnership with UHS is based upon a shared conviction that care outcomes can be improved when clinicians have access to all the information that they require”, said Stephen Critchlow, CEO of Ascribe.
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / esure deploys Cordys for organization wide claims management
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on: Yesterday at 06:00:22 AM
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Putten, The Netherlands, 23 May, 2013 – Cordys, the Enterprise Platform provider, today announces that esure has successfully deployed the Cordys Business Operations Platform. With Cordys, esure has improved its claims handling procedures and cost control of third party claims.
esure deployed the Cordys Business Operations Platform to improve its business operations through SOA-based integration, process automation and case management. esure grew its customer base to over one million in force policies in five years and, as a result of this rapid growth, processes like claims processing became more and more important. esure has used Cordys to enhance the current procedures and obtain enhanced information to support the negotiation of claims with third parties. Cordys has integrated the existing policy, product and payment systems and introduced a new fully automated interface with the Ministry of Justice (MOJ) for handling Third Party Injury Claims. Cordys now enables the work queues to be monitored using real time dashboards.
Sue Inglis, Head of Claims at esure, commented: “Cordys delivers a high degree of automation combined with the flexibility needed to manage the dynamic nature of Third Party insurance claims. For example, case management allows us to carry out investigations, assign work to the right people and prevent fraud. The MOJ interface gives us real time information, quicker response times, enhanced MI and the elimination of manual logging of claims.”
Lyndon Exton, Architecture and Technology Manager at esure said “Cordys is a key technology for esure for managing business processes and integration. The flexibility it offers enables us to integrate our existing systems and automate external data feeds like the MOJ application to application interface.
“Cordys offers a portfolio of proven capabilities for the optimization of insurance processes”, added John Phillips VP EMEA Field Operations at Cordys. “Our solutions help insurance organizations process claims quickly and accurately, increase customer satisfaction and improve financial performance.”
esure is one of the biggest providers of motor insurance in the United Kingdom. It also offers home, pet and travel insurance and uses the internet as its primary sales channel. esure’s goal is to provide superior service via both the internet and phone by using advanced technology. esure employs close to 1500 people in three UK offices.
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / IMImobile and Content Connect Africa sign pan-African strategic content partners
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on: Yesterday at 05:45:42 AM
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Johannesburg, South Africa, 23rd May 2013 - IMImobile, a leading global specialist provider of mobile data platform and services to telecom operators, enterprises and media companies, today announced a strategic partnership with Content Connect Africa (CCA) to provide premium local independent music and video content across Africa. CCA has a substantial catalogue of African music content in Uganda, Nigeria, Cameroon, Ghana, South Africa, Ivory Coast and Kenya. It also holds the rights to exclusive video content featuring a host of popular African artists, including DJ Cleo and Will of Steel (South Africa), Flavour (Nigeria) and Cabo Snoop (Angola) The partnership with CCA will allow IMImobile to offer a wide selection of exclusive content such as full tracks, ringback tones, real tones, animation, images and videos to its mobile operator clients. The content will be integrated into IMImobile’s award-winning DaVinci Evolved Service Platform (ESP) to guarantee multi-channel delivery and superior customer experience across Africa. Antos Stella, Managing Director of CCA commented: “Connect Africa has always been very passionate about music from Africa. Our longstanding partnerships with the major networks in South Africa and Africa (MTN Group) continue to go from strength to strength and now the partnership with IMImobile is another important step in our strategy to provide local labels a platform to make their music accessible to a wider audience”. “Africa is now the second fastest growing mobile phone market in the world and with it we see a growing demand for music services. We recognise the importance of local independent music and video content, and are delighted to have signed the strategic partnership agreement with CCA,” said Jay Patel, CEO of IMImobile. “Our track record in delivering and managing large scale content storefront solutions to Mobile Group Operators combined with relevant and engaging music content creates a unique proposition to help mobile operators stimulate revenue growth through music content services,” he added. - END - About IMImobileIMImobile is a global mobile data infrastructure and solutions provider to mobile operators, enterprises and media companies with over 650 employees and a presence across Asia, Europe, America and the Middle East. The IMImobile product and service portfolio is built on a core modular service platform called the DaVinci Evolved Service Platform hosted in the cloud. On top of the DaVinci platform sits a suite of consumer lifecycle solutions that allow operators and enterprises to drive revenue generation, self-care, customer acquisition, customer retention and audience engagement through the mobile device. IMImobile is working with over 100 Blue Chip companies and its services reach over 1 billion subscribers in over 72 countries. IMImobile’s operator customers include Aircel, Airtel, BSNL, France Telecom, Meteor, Millicom, Mobitel, MTN, Reliance, Tata, Telefonica, Tigo, Zain and Vodafone. IMImobile’s media and enterprise customers include BBC, Centrica, E-ON, Ford, Mahindra & Mahindra, Star TV, Reuters, Yahoo, Google, EMI Music, Universal Music, Sony and Warner Music, The AA. For more information visit www.imimobile.comAbout Content Connect AfricaContent Connect Africa (CCA) is an independently owned South African new media and content player based in Johannesburg. Extensive experience in the African Entertainment industry has allowed CCA to establish itself as a content aggregator and content provider of on-portal and off-portal localised content to mobile operators and third-party clients throughout the African continent. CCA owns the rights and licenses to highly desirable African and international products and services, including music, entertainment, mobile television and content games. CCA is also a reliable creator and provider of multiple mobile delivery protocols. \With a view to bridging the Digital Divide for the vast number of media users throughout Africa, the company is constantly developing entertainment services that reflect and fit with the cultural values and unique nature of the emerging markets. For more information visit www.contentconnectafrica.co.za
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Skrill announces partnership with Russian online payments service Yandex.Money
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on: Yesterday at 05:40:33 AM
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LONDON, 23rd May 2013: Skrill, one of Europe’s largest online payment providers, has announced a new partnership with Russian payments service Yandex.Money. The collaboration will enable Skrill to expand coverage of the Russian payments market while allowing Yandex.Money to be integrated as a payment option for Skrill’s 140,000 merchants worldwide, offering a proven local payment solution to a global customer base.
According to research company TNS Global, Yandex.Money is Russia’s most popular payment service: 84 per cent of Russians are familiar with it and 17 per cent use Yandex.Money to make payments at least once every six months. Currently Yandex.Money is accepted by over 20,000 online stores in Russia, Ukraine, Belarus and Kazakhstan.
Mohamed Omaizat, VP Group Corporate Development at Skrill, commented: “Partnering with Yandex.Money will provide Skrill’s expansive global merchant base with access to consumers in Russia. It will also enable us to grow our global payment network even further with another popular local payment option, ensuring we stay at the forefront of the digital payments market.”
Maria Gracheva, Business Development Director at Yandex.Money, said: “We want to give our users an opportunity to pay with Yandex.Money in any internet store anywhere in the world. Some of the internet’s most popular services, such as Skype, Facebook and McAfee, are already using Yandex.Money for payments in Russia. Thanks to our collaboration with Skrill, any internet store can now join up with us – particularly those stores that are interested in attracting customers from Russia and other CIS countries.”
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / Rostrvm Solutions publishes White Paper on precision dialling
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on: Yesterday at 05:32:56 AM
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Rostrvm Solutions, the UK software provider, has researched contact centre operations and analyzed millions of calls over several years and has now published some significant findings for all who want to improve profitability and customer satisfaction. Its White Paper ‘The future of outbound is precision dialling’ focuses on today’s contact centre challenges and shows how to use Precision dialling to obtain break-through results and achieve much higher success rates. In this insightful White Paper, Rostrvm goes one step further to really get ‘under the skin’ of modern-day contact centre operations and looks at how to address common issues to meet targets and keep customers happy. This applies even in operations that regard themselves as primarily inbound because they still return calls and follow up enquiries. It’s also relevant for contacting prospects and customers promptly who are using online channels such as websites and social media, as well as mobile technology. Precision dialling uses intelligence gained about a contact to optimise dialling activities – even when cold calling. It provides the optimum chance of making contact with customers through dialling: - At the right time
In the right place
With the right message and medium to catch their attention
So there’s no more endless re-dials to the same person with the associated risks, wasted time and effort. Rostrvm also looks at how to get meaningful management data so that you can take precise and prompt action to leverage all business opportunities. Today’s complex communications lead to complicated systems and messy desktops that slow operations down and frustrate both staff and customers; solutions to all of this are identified and addressed in the White Paper. To obtain a copy of this valuable White Paper and learn how to take your contact operations from traditional Preview, Predictive and Progressive dialling to modern Precision Dialling, call Rostrvm Solutions on 0800 6122 192 or visit www.rostrvm.com
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / SaaSID celebrates company milestones
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on: Yesterday at 05:20:48 AM
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23rd May 2013, Basingstoke, UK, Web application security provider, SaaSID, is celebrating a number of company milestones following the launch of its Cloud Application Manager (CAM) software. CAM provides single sign-on (SSO) to any web application and helps organisations to minimise the risk of unauthorised access to sensitive information. CAM goes beyond SSO to enable centralised control over application features, preventing misuse of data by restricting download, share and export functions, regardless of the device used by employees. Ed Macnair, CEO of SaaSID, explains, “Our goal has always been to make it easier for all organisations to benefit from web applications by tackling security and compliance concerns. Our browser-based technology is a truly innovative solution that puts CIOs back in control of data that is accessed using web applications. SaaSID is still the only vendor that provides SSO and goes beyond it to control application features and provide a comprehensive audit trail of employees’ interactions with web applications. We have continually listened to customer feedback and developed new tools to reduce administration time, automate strong password management and provide an intuitive interface to prove governance, risk management and compliance. It is gratifying to see that so many of our customers, partners, analysts and peers agree with our approach.” In May, SaaSID was named in "Tall and Small – Smart or Cool: an IDC assessment of vendors to watch in Europe”. Categorising SaaSID as a “Smart” vendor, IDC Research Director for European Security Software, Kevin Bailey, wrote, “SaaSID brings a level of accessibility and authentication for SaaS applications that reduces application sprawl and retains control, during a period of growth where the data and devices to access these applications are spiralling. This is a ‘smart’ approach to a challenging concern”. In March 2013, CAM 2.0 was launched, providing customers with server-side authentication and an intuitive dashboard, CAM Analytics, which enables both IT specialists and business managers to see their entire web application estate and to prove that employees’ web application use follows corporate policies and complies with data protection rules. Since the launch of CAM, the company’s innovation has been recognised by a number of Cloud and information security thought leaders: SaaSID won the Cloud Tech Trailblazer award in December 2012 SaaSID was named as a finalist in the Innovation category of the SC Awards Europe 2013 SaaSID is listed as a “Specialist Cloud Service Provider” to G-Cloud ii and G-Cloud iii SaaSID CAM was added to the Google Apps marketplace in April 2013 SaaSID was included in the latest IDaaS market research note by Gartner SaaSID CAM was independently reviewed by IT Pro and PC Pro and given a 5 star rating. SaaSID CEO, Ed Macnair, has been invited to present on the topic of web application feature control and auditing to information security investors at America’s Growth Capital conference on 25th January in San Francisco and on 4th June 2013 in London The company has developed technology and integration partnerships with a number of leading technology companies: these include technology partnerships with QuoVadis, EMC GreenPlum and Kinamik and development partnerships with Apple and Microsoft. In addition, SaaSID has a number of international channel partners including: Preventia Blue Cube The Bunker Imtech ICT Fedr8 Fujitsu Crypsys Multipoint To request a free demonstration on how CAM can help organisations to control web application features and achieve compliance, please click here: http://www.saasid.com/request-a-demo/
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THE TECHNO CLUB [ TECHNOWORLDINC.COM ] / Techno News / ControlCircle partners with Skyscape Cloud Services to deliver on-demand...
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on: Yesterday at 04:52:24 AM
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...cloud computing Max3000 to provide the public sector with monitoring & management of cloud services via Giii G-Cloud FrameworkControlCircle, a leading UK managed services provider, has partnered with Skyscape Cloud Services, the assured cloud services company, to offer managed compute as a service to the UK public sector. The partnership brings together Skyscape’s assured cloud services and ControlCircle’s Max3000™ monitoring and management platform to enable organisations to benefit from a fully monitored and managed compute as a service capability, consisting of servers and operating systems, on which applications and solutions can be deployed. ControlCircle’s managed compute as a service delivers a flexible, scalable and resilient infrastructure deployed in line with customer design requirements. Additional critical health monitoring of customer applications is available based on customer requirements. Both Skyscape's assured cloud services and ControlCircle’s managed compute as a service, which includes Max3000™, are available on the latest G-Cloud Framework – Giii. ControlCircle will be instrumental in providing a fully managed and monitored on-demand cloud computing service to the UK’s 30,000 public sector organisations through the CloudStore. Phil Dawson, CEO of Skyscape, said: “Skyscape is very proud to be working with ControlCircle, to provide highly-secure, resilient and agile services for Giii. We fully expect Giii to be an exciting, highly-competitive and rapidly maturing market, presenting opportunities for buyers and vendors alike.” “We’re delighted to be partnering with Skyscape to deliver a fully managed and monitored compute as a service capability,” said Carmen Carey, CEO of ControlCircle. “With Government organisations being encouraged to consider public cloud services as the main channel for IT spending, Max3000™ will bring a level of visibility and control needed to confidently adopt cloud services.” Max3000’s dashboard presents stakeholders with valuable information regarding their entire IT infrastructure from connectivity to physical and virtual environments, storage, and security and supporting devices. NOTES TO EDITORS About ControlCircle ControlCircle is a leading provider of managed and cloud-based services to enterprises and online businesses. It makes sure that its customers’ business-critical applications are always available, performing, and evolving based on each customer’s business dynamics. With ControlCircle managing the critical IT infrastructure and applications, customers can focus on growing their businesses. @Control_Circle www.controlcircle.comwww.facebook.com/ControlCircleFor more information please contact Thea Hickman at CleverTouch on 07872 464469 or email t.hickman@clever-touch.comAbout Skyscape Cloud Services Skyscape’s cloud solutions ( www.skyscapecloud.com) will help the UK Public Sector to transform the provision of IT services into a lean, elastic, assured, green utility by providing a genuine on-demand cloud computing service. With a range of UK sovereign services that are easy to adopt, easy to use and easy to leave, Skyscape’s solutions reduce both the risk and cost of delivering IT. Skyscape services have been accredited by CESG Pan Government Accreditor (PGA). The company has signed the government’s Procurement Pledge.
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