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How To Build a Profitable Business
How To Build a Profitable
Business
It's never
too soon to start saying thanks to your
clients, vendors and
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Stephen Taylor
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960
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August 04, 2007, 07:08:20 AM
by Stephen Taylor
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Difficult Customers - Theres No Such Thing
Difficult Customers - Theres No Such
Thing
A couple of years
ago I had a call from a Customer
ServiceManager wo
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Stephen Taylor
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879
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August 04, 2007, 07:07:48 AM
by Stephen Taylor
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The Death of the Loyal Customer
The Death of the Loyal
Customer
One of my classes
in management focused on the repeat
customer. The course stre
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Stephen Taylor
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926
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August 04, 2007, 07:07:13 AM
by Stephen Taylor
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Communicating Value
Communicating
Value
Abstract: People buy
for their reasons, not yours. This
article covers the key elements tha
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Stephen Taylor
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944
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August 04, 2007, 07:06:52 AM
by Stephen Taylor
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Why Cant Microsoft Make Soft Packaging?
Why Cant Microsoft Make Soft
Packaging?
Why is it that
Microsoft wants you to buy its product
but does not want
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0
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Stephen Taylor
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890
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August 04, 2007, 07:06:32 AM
by Stephen Taylor
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Post Office, Incredible Lady Postmaster
Post Office, Incredible Lady
Postmaster
There are two
Post Offices that I routinely visit. One
is the office th
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0
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Stephen Taylor
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901
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August 04, 2007, 07:06:10 AM
by Stephen Taylor
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Your Number One Asset
Your Number One
Asset
Customers put you in
business, keep you in business, and they
can put you out of business
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Stephen Taylor
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875
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August 04, 2007, 07:01:45 AM
by Stephen Taylor
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Handling Customer Complaints
Handling Customer
Complaints
Even the best
business will receive an occasional
customer complaint. Knowing how
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Stephen Taylor
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924
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August 04, 2007, 07:01:22 AM
by Stephen Taylor
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Customer Service and Call Center Outsourcing, Whats The Buzz?
Customer Service and Call Center
Outsourcing, Whats The
Buzz?
The buzz is all
about customer service and call c
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0
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Stephen Taylor
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863
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August 04, 2007, 07:00:56 AM
by Stephen Taylor
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Foolproof Customer Service Strategies (That Only A Fool Would Try!)
Foolproof Customer Service Strategies
(That Only A Fool Would
Try!)
Ever notice how
customer service varies fro
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Stephen Taylor
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887
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August 04, 2007, 07:00:28 AM
by Stephen Taylor
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Say It With Humor
Say It With Humor
When you
own a business, you may find yourself in
situations that may be a little tricky
to h
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0
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Stephen Taylor
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887
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August 04, 2007, 06:59:41 AM
by Stephen Taylor
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Who Says the Customer is Always Right?
Who Says the Customer is Always
Right?
We all know the old
adage, "The Customer is Always
Right." If
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Stephen Taylor
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874
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August 04, 2007, 06:59:08 AM
by Stephen Taylor
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4 Customer Service Mistakes Companies Should Avoid Making
4 Customer Service Mistakes Companies
Should Avoid Making
1)
Being placed on hold endlessly.
Don't you jus
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Stephen Taylor
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984
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August 04, 2007, 06:58:46 AM
by Stephen Taylor
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Customer Service Is Dying - and Im Not Feeling So Good Myself
Customer Service Is Dying - and Im Not
Feeling So Good
Myself
Have you ever
called a company and been greeted w
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0
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Stephen Taylor
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879
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August 04, 2007, 06:58:24 AM
by Stephen Taylor
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7 Bits Of Critical Information You Cant Afford NOT To Know About Your Customers
7 Bits Of Critical Information You Cant
Afford NOT To Know About Your
Customers
If you think
customer relations
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Stephen Taylor
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921
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August 04, 2007, 06:58:00 AM
by Stephen Taylor
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Create a Positive, Upbeat, Can-Do Workforce and Dazzle the Customer with Your Ca
Create a Positive, Upbeat, Can-Do
Workforce and Dazzle the Customer with
Your Caring!
Given the
choice of deali
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0
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Stephen Taylor
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901
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August 04, 2007, 06:57:35 AM
by Stephen Taylor
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Customers Who Rave About You and Your Service
Customers Who Rave About You and Your
Service
According to
customer service studies by marketing
gurus of the w
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0
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Stephen Taylor
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921
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August 04, 2007, 06:56:58 AM
by Stephen Taylor
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Tips for Curing Bad Customer Service
Tips for Curing Bad Customer
Service
Bad customer
service is everywhere these days -
unmanned front desks, surl
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0
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Stephen Taylor
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856
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August 04, 2007, 06:56:35 AM
by Stephen Taylor
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From Disgruntled to Champion - How to Turn an Unhappy Client Into Your Best Cust
From Disgruntled to Champion - How to
Turn an Unhappy Client Into Your Best
Customer
It's a
salesperson�
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0
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Stephen Taylor
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878
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August 04, 2007, 06:56:03 AM
by Stephen Taylor
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The Great American Customer Service Unawareness Campaign
The Great American Customer Service
Unawareness Campaign
Q:
I'm so sick of you so-called
business experts
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0
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Stephen Taylor
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846
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August 04, 2007, 06:55:32 AM
by Stephen Taylor
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