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Mastering Challenging Service Situations Mastering Challenging Service
Situations
During the
course of everyday business, many of you
encounter unsatisf
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Stephen Taylor
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279
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August 04, 2007, 03:32:47 AM
by Stephen Taylor
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Making the Connection: Customer Relationships That Build Your Business Making the Connection: Customer
Relationships That Build Your
Business
Have you ever
wondered why you often fin
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Stephen Taylor
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372
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August 04, 2007, 03:31:38 AM
by Stephen Taylor
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Making the Connection: Customer Relationships That Build Your Business Making the Connection: Customer
Relationships That Build Your
Business
Have you ever
wondered why you often fin
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Stephen Taylor
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409
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August 04, 2007, 03:30:58 AM
by Stephen Taylor
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Customer Service Consultants Customer Service
Consultants
When all else
fails in your company to meet the needs
of your customer consider a
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Stephen Taylor
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321
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August 04, 2007, 03:30:23 AM
by Stephen Taylor
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Quality vs. Quantity Quality vs. Quantity
There
is a battle in Call Centers. The teams
are Quality vs. Quantity; two
performance fac
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Stephen Taylor
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367
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August 04, 2007, 03:29:50 AM
by Stephen Taylor
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Provide Exceptional Value - Grow Your Business Provide Exceptional Value - Grow Your
Business
The primary
objective of a business is to get and
keep customers
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Stephen Taylor
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296
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August 04, 2007, 03:29:22 AM
by Stephen Taylor
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At the Carwash; The Customer really is always Right At the Carwash; The Customer really is
always Right
You have no
doubt heard the saying that the customer
is alw
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0
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Stephen Taylor
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270
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August 04, 2007, 03:28:20 AM
by Stephen Taylor
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Accountants / Lawyers Do Yourself a Favor - What do Your Customers Want? Accountants / Lawyers Do Yourself a
Favor - What do Your Customers
Want?
In my day to day
practice in strategic
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Stephen Taylor
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280
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August 04, 2007, 03:27:48 AM
by Stephen Taylor
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It Is All About Customer Service! It Is All About Customer
Service!
In this day of
terrible customer service, it should
come as no surprise that
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Stephen Taylor
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372
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August 04, 2007, 03:27:26 AM
by Stephen Taylor
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Debt Elimination Scam Debt Elimination Scam
May
people these days have a problem with
mounting debt. The average person is
well below
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Stephen Taylor
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327
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August 04, 2007, 03:27:03 AM
by Stephen Taylor
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Setting Up a Customer of the Week Program for a Mobile Car Wash Setting Up a Customer of the Week
Program for a Mobile Car
Wash
In a mobile detail or
mobile car wash business
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Stephen Taylor
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243
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August 04, 2007, 03:26:39 AM
by Stephen Taylor
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8 Critical Steps to Establish a Customer Service Culture 8 Critical Steps to Establish a Customer
Service
Culture
"Every
company's greatest assets are its
cus
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Stephen Taylor
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338
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August 04, 2007, 03:25:58 AM
by Stephen Taylor
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Got A Consumer Problem? Got A Consumer
Problem?
Millions of
people, just like you, end up with a
consumer problem that they just can
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Stephen Taylor
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329
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August 04, 2007, 03:25:31 AM
by Stephen Taylor
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Customer Loyalty Customer Loyalty
Loyal
customers are the foundation of almost
every business. Going the extra mile to
provide o
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Stephen Taylor
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313
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August 04, 2007, 03:24:45 AM
by Stephen Taylor
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Loyalty Programs May Keep Customers Coming Back ? But First You?ve Got to Earn t Loyalty Programs May Keep Customers
Coming Back ? But First You?ve Got to
Earn their Trust
Remember
trading sta
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0
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Stephen Taylor
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281
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August 04, 2007, 03:23:59 AM
by Stephen Taylor
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Five Tips to Calm Cranky Customers Five Tips to Calm Cranky
Customers
1. Tis the
Season
Recognize that everyone
is frazzled during the
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Stephen Taylor
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334
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August 04, 2007, 03:23:21 AM
by Stephen Taylor
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How To Kick Your Customer Service Up A Notch! How To Kick Your Customer Service Up A
Notch!
Welcome to the
inaugural issue of Human Tech Tips --
Tip #1. How
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Stephen Taylor
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327
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August 04, 2007, 03:22:00 AM
by Stephen Taylor
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How To Keep Your Customers Coming Back -- Understanding Customer Retention How To Keep Your Customers Coming Back
-- Understanding Customer
Retention
Why do some
businesses offer points,
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0
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Stephen Taylor
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269
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August 04, 2007, 03:21:28 AM
by Stephen Taylor
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Sorry, No Customer Service After 4:00 P.M.
Sorry, No Customer
Service After 4:00 P.M.
A
few months ago, I wrote about ingenious
st
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0
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Stephen Taylor
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319
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August 04, 2007, 03:20:08 AM
by Stephen Taylor
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RETAIL GREETERS: Sales Builders or Customer Turnoff? RETAIL GREETERS: Sales Builders or
Customer Turnoff?
Do you
need greeters or should you avoid them?
That is the
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Stephen Taylor
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313
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August 04, 2007, 03:19:28 AM
by Stephen Taylor
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